Erica was a working (albeit starving) artist who made coffee tables and bound books. Her basement apartment doubled as her studio. One day, a family with two small kids moved in above her. These two kids ran the length of their floor (and her ceiling) ALL DAY. After a series of unsuccessful interventions ranging from banging on the ceiling to calling the police, Erica began to do research, quickly realizing that there were not a lot of tools/resources for dealing with noise issues and that this problem was a lot bigger than herself.